Privacy Policy

This website is operated by Virginia Simmonds Spinal Therapy, a back pain therapy practice. If you have questions about this policy, you can contact us at virginia@virginiaspinaltherapy.com.

Clinic address (where appointments take place):
31 Hollow Way Lane, Chesham Bois, Amersham HP6 6DJ

When you use this website, we may collect the following information:

• Your name, email address, phone number, and message when you submit a booking inquiry
• Your preferred language
• Essential cookies that allow the website to function (such as remembering your cookie consent preference)

We do not use tracking cookies, analytics cookies, or advertising cookies. We do not collect data about your browsing behaviour on other websites.

We use the information you provide solely for the following purposes:

• To respond to your booking inquiry and arrange consultations or therapy sessions
• To communicate with you about your care and appointments
• To maintain accurate records as required by professional practice standards

We will never use your personal information for marketing purposes unless you have given explicit consent.

Your personal information is never sold, rented, traded, or shared with third parties for their own purposes. We will only share your information if required to do so by law, or if it is necessary to protect your vital interests (for example, in a medical emergency).

As a therapy practitioner, Virginia Simmonds upholds strict confidentiality regarding all client information. Any personal details, health information, or treatment records shared during consultations or therapy sessions are treated as strictly confidential.

Information about your treatment will not be disclosed to anyone without your explicit written consent, except where required by law or in circumstances where there is a serious risk to your safety or the safety of others.

Your data is stored securely using industry-standard security measures. Booking inquiries submitted through this website are stored in a secure database. We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Client treatment records are kept in accordance with professional practice guidelines and applicable UK data protection regulations.

Under UK GDPR and data protection law, you have the following rights:

• Right of access — You can request a copy of the personal data we hold about you
• Right to rectification — You can ask us to correct any inaccurate or incomplete data
• Right to erasure — You can ask us to delete your personal data, subject to legal obligations
• Right to restrict processing — You can ask us to limit how we use your data
• Right to data portability — You can request your data in a commonly used format
• Right to object — You can object to the processing of your personal data

To exercise any of these rights, please contact us at virginia@virginiaspinaltherapy.com. We will respond within 30 days.

This website uses only essential cookies that are necessary for the site to function properly. These include cookies that remember your cookie consent preference and your language preference. We do not use any third-party tracking, analytics, or advertising cookies.

You can manage or delete cookies through your browser settings at any time.

We use a secure email delivery service (SendGrid) to send booking confirmation notifications. This service processes your name and email address solely for the purpose of delivering emails on our behalf and is bound by its own privacy obligations.

This website may contain links to external websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this page periodically to stay informed about how we protect your information.